Jdream Boutique will exchange unworn merchandise for 10 days after shipment is received.in the event that the exchange item is unavailable, we reserve the right to exchange item for something similar. Please be advised, return authorization must be provided prior to sending merchandise back. With authorization, Jdream Boutique will return merchandise to inventory. Jdream Boutique reserves the right to refuse exhanges/return on certain items due to hygenic concerns